Most asked questions about car transport

These delivery times are estimates after pickup and are not promises. East coast to west coast, or the reverse, is approximately 7 to 14 days. Central US to the east coast, or central to the west coast, is approximately 5 to 8 days. Southern states to northern states, or the reverse, is approximately 5 to 8 days. Pickups and deliveries within your state take approximately 1 to 3 days. East coast to Hawaii is approximately 20 to 30 days, and west coast to Hawaii approximately 10 to 20 days. These times are averages and can change. If your car is not picking up or delivering in a major city, it may need a second truck, which can cause a delay.

Yes. The truck driver gets as close to your door as he can legally and safely. Many cities restrict large trucks from some residential areas, and car transport trucks are big and need room to maneuver and turn around. If your home is on narrow streets with low-hanging trees, low bridges, speed bumps or tight turns, the driver may ask you to meet the truck at a nearby location.

Next-day shipping is available at a premium price, but we recommend that you schedule your car transport as far out as you can. That helps ensure a smooth pickup and delivery.

Make sure your vehicle is insured. The carriers carry coverage for your vehicle, but if the insurance company denies a claim for any reason, you do not want to be stuck with the bill or fighting the insurance company on your own.

Up to 100 lbs in the trunk is allowed. However, the US Department of Transportation prohibits carrying personal items on a truck licensed only for carrying automobiles, and a violation can lead to a fine for the carrier. Personal belongings left inside the vehicle are not insured, and the carrier and Horizon Car Transport are not responsible for missing or damaged items.

An open carrier does not protect your vehicle from the elements. Your vehicle is exposed to the weather, but more vehicles fit on the truck and that lowers the cost of transport. Damage from the elements is rare, but it can occur, and most people are willing to take that small risk to save a considerable amount of money. An enclosed carrier protects your vehicle from weather, rocks and theft. In many cases enclosed costs more than open, and enclosed drivers are used to high-end vehicles.